We are located in Slovenia, and all orders are dispatched from our warehouse in Trzin. Upon receiving an order via email, our sales department will assess the fastest and most cost-effective shipping option and respond accordingly.
1. Domestic orders received by 14:00h will be shipped on the same day. If the order is placed after 14:00h, the goods will be dispatched the following business day. (We recommend placing orders early in the morning for faster shipping times.)
2. Delivery times for EU countries may vary, and you can check them on the following page:
Track your delivery time: http://www.maximo-tekstil.com/tracking
Ordered goods can be delivered to the buyer in several ways:
1. The buyer or a company appointed by them can personally pick up the goods at our warehouse.
2. The buyer can send their own logistics service to pick up the goods at our warehouse.
3. We can ship the goods through our logistics partners (GLS, DPD, etc.), and you can check the shipping prices on the following page:
Shipping pricing: http://www.maximo-tekstil.com/shippingpricing
Our responsibility for logistic issues:
In cases where goods are transported by external companies appointed by us or the buyer (DPD, GLS, Schenker, etc.), please inspect the goods upon receipt for any damage that may have occurred during transit. If any damages are found, the buyer should report them as soon as possible.
We are not responsible for delays in deliveries due to force majeure or other unforeseen or unpredictable circumstances that may occur during transportation. Consequently, the buyer is not allowed to submit a compensation claim to the seller.